Current Email Service Disruption for Microsoft Tenants
Incident Report for SoSafe
Resolved
This incident has been resolved.
Posted Nov 11, 2024 - 09:55 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 11, 2024 - 09:17 CET
Update
We are continuing to work on a fix for this issue.
Posted Nov 08, 2024 - 15:31 CET
Update
We are continuing to work on a fix for this issue.
Posted Nov 08, 2024 - 12:27 CET
Update
Our team of engineers is still working on the incident. The issue is currently affecting all of SoSafe E-Learning Platform related E-Mails, this includes but is not limited to:
- modules & demo emails
- reminder emails
- password reset emails
Posted Nov 08, 2024 - 09:33 CET
Update
We are continuing to work on a fix for this issue.
Posted Nov 07, 2024 - 16:38 CET
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 07, 2024 - 14:29 CET
Investigating
Some of our email servers are currently experiencing an issue with a 3rd party provider preventing partially the delivering of mails.
Posted Nov 07, 2024 - 14:26 CET
This incident affected: SoSafe Mail System.